Research
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7 min
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The night shift test
Testing with people at 3 a.m. changes what you design. Three things I only learned after dark.

Tired eyes, real decisions
Daytime usability tests told us the dashboard was fine. Night shift told us the dark theme glared on the wall display and the alarm sound was the same pitch as the kettle.
More dispatches

Process
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6 min
Brief like a loading screen
Every project brief I write fits on one screen: codename, objective, result we are aiming for, and what we will not do.

Practice
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5 min
Ten points is a budget, not a limit
Why I plan projects as a ten-point loadout, and how dropping a perk made a launch land on time.

Front-end
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8 min
Designing for one bar of signal
Notes from rebuilding a store for rural 3G: budgets, image order and a cart that works offline.